I purchased a house “off-plan” from regal homes in Aug 2020, having viewed the house part way through the build. From the very beginning I had a good feeling about the company after meeting Dave at the house and having my offer accepted later that day.
Over the next few months, I was in regular contact with Craig about how the build was progressing who was also excellent, communicated well and always responded to messages very quickly.
During the build there were some challenges with planning permissions for the garage, however, these were dealt with by Regal extremely well, which included Colin & Debra inviting me to their personal home to discuss the situation at length, explain options and ultimately give me real peace of mind that I was in good hands (the garage is now sorted).
Once I moved in, Regal were very good at responding to any snagging queries (there always some with a new build) and I also received personal visits from both Craig and Debra to check how I was settling in and whether everything is okay – what a great service!
Overall, the experience has been excellent, and my main take-out is that Regal Homes really does feel like a family run business who put their customer, product and service first.
I would absolutely recommend Regal Homes and you are un-sure about using a smaller, less well-known company, my advice is don’t be!
You are in good hands A big thank-you from me for everything so far.